We'd love to hear from you


  • White Facebook Icon

Find us on Facebook

Contact us

We are currently not offering drop-in advice, but are running a phone first system

Monday to Friday 9am to 5pm 

excluding Bank Holidays

Calls to Adviceline are free from mobiles and landlines. You can see more about our call charges here.

If you cannot use the phone service or need to drop off bulky papers to our office

please note our Office opening times are:


4 Elders Street, Scarborough, YO11 1DZ

Monday, Tuesday, Thursday, Friday 9.30am to 1pm


Church House, Flowergate, Whitby, YO21 3BA

Tuesday & Friday 10am to 2pm

We may not be able to able to answer the door outside of these times.

If you need to call us about an admin issue, like cancelling an appointment, or cannot get through to us on the freephone number please call 01723 368 710 and select option 3.

  • Facebook
  • Twitter
  • Instagram

Call us with Relay UK

If you can't hear or speak on the phone. Relay UK lets you use our phone service by typing what you want to say. Visit the Relay UK website for more information.