Citizens Advice Scarborough & District

Citizens Advice Scarborough & District started giving advice to local citizens on the 4th September 1939 and a lot of things have changed since then.

However, our commitment to helping local people find a way through their problems has never changed. Neither has our commitment to being a free, confidential, non-judgemental, impartial and independent service.

We pride ourselves on valuing diversity, championing equality and challenging discrimination. We're here for everyone, whatever the problem.

75% of our workforce are volunteers, who help clients daily. Our volunteer advisers undergo a 6 month training period and are supported by paid supervisors at every step of the advice process.

Annual Report

Last year we:

helped 4,084 clients with 13,195 advice issues
obtained £6.7m of additional income for clients
had 12 volunteers working 125 hours per week - worth a staggering £163,133 per year
saved the government £1.27m and delivered £9m of public value, through wider economic and social benefits.

Have a read of our Annual Report for 2020-21

Download it here