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Citizens Advice Scarborough & District

Citizens Advice Scarborough & District started giving advice to local citizens on the 4th September 1939 and a lot of things have changed since then.

 

However, our commitment to helping local people find a way through their problems has never changed. Neither has our commitment to being a free, confidential, non-judgemental, impartial and independent service.

 

We pride ourselves on valuing diversity, championing equality and challenging discrimination. We're here for everyone, whatever the problem.

 

75% of our workforce are volunteers, who help clients daily. Our volunteer advisers undergo a 6 month training period and are supported by paid supervisors at every step of the advice process.

 Annual Report 

 Last year we:

 

  • helped 3,390 clients with 14,609 advice issues

  • obtained £7.6m of additional income for clients

  • had 43 volunteers working 258 hours per week - worth a staggering £209,800

  • saved the government £1.14m and delivered £8.1m of public value, through wider economic and social benefits. 

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Have a read of our Annual Report for 2019-20