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Whoever you are, whatever the problem

At Citizens Advice, we believe no one should have to face problems without good quality, independent advice.


We offer free, confidential advice online, over the phone, by email and in-person.


When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial.

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Helping the people of Scarborough & Whitby for over 80 years

At Citizens Advice Scarborough & District we give people the knowledge and confidence they need to find a way forward.

Get advice online

You can also get advice online right now by following the links below.

These links will open a new page and take you Citizens Advice's national advice pages.

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Get Advice today...

Contact Citizens Advice Scarborough & District

We are currently not offering drop-in advice but are running a phone first system

For advice ring for free on:

0808 278 7900

Monday to Friday 9am to 5pm

excluding Bank Holidays

If you cannot access telephone advice or you need to drop bulky papers off

please note our Office Opening hours are:

4 Elders Street, Scarborough, YO11 1DZ

Monday, Tuesday, Thursday & Friday 9.30am until 1pm


Church House, Flowergate, Whitby, YO21 3BA

Tuesday & Friday 10am - 2pm

We may not be able to answer the door outside of these times.

If you need to speak to someone in our office,

pls call 01723 368 710 and press option 3